Returns & Exchanges
Web Sale Returns
If you need to exchange your product for a different size or style, or if you’d like to return them for a refund, please fill out and include the form below.
If you are making a return, please enclose the product in its original packaging with tags attached. Please send back items unused and within 30 days.
Thank You very much,
Avalanche Company Store
24 Front Street
Salem, Ma 01970
____Return; Please refund my purchase
____Exchange; Please send me the following
If you need to exchange for size please contact us first at INFO@AVALANCHEWEAR.COM please do not just send your item back without first contacting us, unless its for a refund. Clearance items are final sale items and can not be returned or exchanged.
Please note: You will be responsible for all return shipping cost. We recommend that you ship your package with a carrier who can provide tracking and insurance. If you choose not to insure your package you will be liable for lost or damaged products.
All Questions and Concerns regarding any and all Avalanche products bought outside of avalanche wear.com please read below.
ALL Other Return Request
Return Policy for anything bought outside of Avalanchewear.com
If you have purchased an Avalanche product from one of our retailers and are unsatisfied with your purchase please bring your Avalanche item back to where you have purchased it if the item is still within their return policy.
If this is not something that can be done please submit the following information to INFO@AVALANCHEWEAR.COM
Please submit the following
Your name, your address, a photo of item in question, retailer where you purchased your Avalanche item and a copy of the receipt
This information is important for us to help assist you. Avalanche has a one year limited warranty on all items bought outside of avalanchewear.com